The delivery of the gifts turns into a disaster and Santa Claus is in trouble. Will her grandchildren, Jules and Noor, manage to team up to save the day?

Jules Claus has fully embraced Christmas and his future as Santa is ensured. Together with his grandfather Noël they are on their way to prepare for the best Christmas ever. With Christmas at their doorsteps everything runs smoothly until Jules gets a letter with a very unusual wish..